Canada:

• Express: 1 to 2 business days - $8.50 CAD
• Express (Orders $85.00 CAD and up): 1 to 2 business days - Free
• Standard: 3 to 5 business days - $5.00 CAD
• Shipping fees are non-refundable.

United States:

• Express : 2 to 3 business days - $8.50 USD
• Express (Orders $85.00 USD and up): 2 to 3 business days - Free
• Standard : 4 to 7 business days - $5.00 USD
• Shipping fees are non-refundable.

• International orders are welcome, and shipping is available to various countries outside of the United States and Canada.
• The shipping time for international orders may vary. An estimated time frame will be displayed at checkout in real-time, and this information will also be sent to you via email.
• Please note that some international orders may be subject to additional customs duties and service fees, which are the responsibility of the customer.

• All orders are processed during regular business hours, Monday through Friday.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Once your order is shipped, you will receive a confirmation email with tracking information to monitor the delivery progress.

• The shipping fee is non-refundable, even in the case of returns or exchanges.
• Please review the shipping fee at the checkout before completing your purchase.

• For international orders, customers are responsible for any additional customs duties or service fees that may apply.
• We recommend checking with your local customs office to understand potential charges before placing an international order.

• While we strive to meet our estimated delivery times, unforeseen circumstances or delays in shipping carriers may occur. We appreciate your understanding in such situations.
• If you have any questions or concerns regarding our shipping policy, feel free to contact our customer service team at [support@allyzure.com]. We appreciate your trust in us and hope you enjoy your jewelry shopping experience with us.

Canada:

1. Express: 1 to 2 business days - $8.50 CAD

• Express (Orders $85.00 CAD and up): 1 to 2 business days - Free
• Standard: 3 to 5 business days - $5.00 CAD

United States:

• Express : 2 to 3 business days - $8.50 USD
• Express (Orders $85.00 USD and up): 2 to 3 business days - Free
• Standard : 4 to 7 business days - $5.00 USD

Other International:

2. Standard International Shipping (6 to 10 business days):

• The Standard International Shipping fee is $12.50 USD for all orders.
• Estimated delivery time for Standard International Shipping is 6 to 10 business days.
• Orders totalling $85.00 and above qualify for FREE Standard International Shipping.

Important Notes:

• All shipping times are estimates and may be subject to customs clearance delays.
• Business days do not include weekends or public holidays.
• Free shipping for orders over $85 is automatically applied during checkout.

Additional Information:

• Customs Duties and Taxes: Customers are responsible for any customs duties, taxes, or fees incurred during the importation process. Please check with your local customs office for more information.
• Tracking Information: Once your order is dispatched, you will receive a tracking number to monitor the progress of your shipment.

Here are the countries listed in alphabetical order:

1. Argentina
2. Australia
3. Austria
4. Bahamas
5. Barbados
6. Belgium
7. Bermuda
8. British Virgin Islands
9. Bulgaria
10. Canada
11. Christmas Island
12. Cocos (Keeling) Islands
13. Cook Islands
14. Costa Rica
15. Croatia
16. Czech Republic
17. Denmark
18. Dominica
19. Dominican Republic
20. El Salvador
21. Estonia
22. Faroe Islands
23. Fiji
24. Finland
25. France
26. French Guiana
27. French Polynesia
28. French Southern Territories
29. Georgia
30. Germany
31. Greece
32. Guatemala
33. Guernsey
34. Hungary
35. Iceland
36. Ireland
37. Italy
38. Japan
39. Kiribati
40. Latvia
41. Liechtenstein
42. Lithuania
43. Macedonia
44. Malta
45. Mexico
46. Moldova
47. Monaco
48. Montenegro
49. Nauru
50. Netherlands
51. New Caledonia
52. New Zealand
53. Niue
54. Norfolk Island
55. Norway
56. Papua New Guinea
57. Paraguay
58. Peru
59. Philippines
60. Pitcairn Islands
61. Poland
62. Portugal
63. Qatar
64. Romania
65. Russia
66. Saint Martin
67. San Marino
68. Saudi Arabia
69. Serbia
70. Singapore
71. Slovakia
72. Slovenia
73. South Georgia & South Sandwich Islands
74. South Korea
75. Spain
76. St. Barthélemy
77. Svalbard & Jan Mayen
78. Sweden
79. Switzerland
80. Tonga
81. Turkey
82. Tuvalu
83. U.S. Outlying Islands
84. Ukraine
85. United Arab Emirates
86. United Kingdom
87. United States
88. Uruguay
89. Vanuatu
90. Vatican City
91. Venezuela
92. Wallis & Futuna

If you need them organized by number, please specify the criteria for sorting.

To initiate a return, please visit our returns portal. Click here

• Returns will be processed within 14 business days after the items are received at our warehouse.
• Once processed, you will receive a confirmation email with details about your refund or exchange.

• Please make sure to return the right and complete item (s) when initiating a return. Due to restrictions and logistics, we can't store or send back non Allyzure items.

Refunds at Allyzure are processed efficiently, and the timelines vary depending on the payment method:

1. Debit, Visa, and Mastercard:
   Refunds for transactions made using debit cards, Visa, or Mastercard generally take 10-15 business days to reflect in your account. This timeframe is subject to your bank's processing times.
2. PayPal:
   If you used PayPal for your purchase, the refund is typically processed within a shorter window of 5-10 business days. PayPal will notify you via email once the refund is complete.
3. Store Credit:
   Refunds for transactions made with store credit are reissued promptly as store credit to your Allyzure account. This ensures that the credited amount is available for future purchases, providing convenience for your next shopping experience.
4. Gift Cards:
   Refunds for Allyzure gift card transactions are reissued to the same gift card used for the purchase. The updated balance is automatically reflected, allowing for seamless and immediate access to the refunded amount.

It's essential to note that these timelines are general estimates, and actual refund processing times may vary based on factors such as bank policies and external payment processors. Allyzure strives to make the refund process as swift as possible while maintaining accuracy and adherence to industry standards.

Customers can refer to Allyzure's detailed refund policy on the website for additional information or contact our customer support team for assistance with any specific concerns or inquiries.

Allyzure applies a fixed return shipping fee of $15 for domestic returns. This fee helps cover the cost of processing and handling your return. If you are initiating an international return, kindly reach out to us at support@allyzure.com for further assistance.

Returns Policy:
Our Returns Policy is designed to provide a smooth and fair process for our valued customers:

1. Timeframe:
   Please initiate returns within 30 days of receiving your order. Items returned after this period are not eligible for a refund.
2. Condition of Items:
   Returned items must be in their original condition, unworn, and with all original tags and packaging. We reserve the right to reject returns that do not meet these criteria.
3. Initiating a Return:
   To start a return, please visit our website's "Returns" page and follow the instructions. You will be guided through the process, including the option to generate a return label for domestic returns.
4. Return Shipping Fee:
   A fixed return shipping fee of $15 will be deducted from your refund for domestic returns. For international returns, please contact us at support@allyzure.com for further assistance.
5. Refund Processing:
   Refunds will be processed within 10-15 business days of receiving the returned items. The original payment method will be credited for the refunded amount.
6. International Returns:
   For international returns, kindly email us at support@allyzure.com, and our customer support team will guide you through the return process.

We strive to make the returns process as straightforward as possible, ensuring a positive experience for our customers. If you have any questions or concerns, please feel free to reach out to our customer support team for assistance.

At Allyzure, we want you to be delighted with your purchase. Our Exchange Policy allows you to exchange items within 30 days of receiving your order. Here's how our policy works:

1. Timeframe:
   You have 30 days from the date of receiving your order to initiate an exchange. Exchanges requested after this period may not be accommodated.
2. Eligibility:
   Exchanges are available for items that are in their original condition, unworn, and with all original tags and packaging. Items must be eligible for resale.
3. Same Item Exchanges:
   We offer exchanges for the same item, subject to availability. If the item you wish to exchange is out of stock, we will work with you to find a suitable alternative or issue a refund.
4. Initiating an Exchange:
   To start the exchange process, please visit our returns portal.You will be guided through the steps, including checking the availability of the desired item.
5. Shipping for Exchanges:
   Customers are responsible for the cost of shipping items back for exchange. We recommend using a trackable shipping service to ensure the safe return of your items.
6. Processing Time:
   Exchanges will be processed within 10-15 business days of receiving the returned items. The shipping of the new item will be arranged promptly.
7. Availability of Items:
   Exchanges are subject to the availability of the desired item. If the item is out of stock, we will communicate with you to explore alternative options or provide a refund.

We aim to make the exchange process as smooth and convenient as possible. If you have any questions or concerns, please contact our customer support team, and we'll be happy to assist you.

1. Order Cancellation Window:
   Customers have a 24-hour window from the time of order placement to cancel their order without incurring any penalties or fees. During this period, you may contact our customer support team via email or phone to request cancellation.
2. Cancellation of Shipped Orders:
   Once an order has been dispatched from our facility and is in transit to your specified delivery address, it cannot be cancelled. We process and ship orders promptly to ensure timely delivery, therefore, cancellations are not feasible once the order has left our premises.
3. How to Request Cancellation:
   To cancel your order within the specified time frame, please reach out to our customer support team via email at [insert email address] or by phone at [insert phone number]. Kindly provide your order details, including the order number and your contact information, when requesting cancellation.
4. Refund Process:
   Upon successful cancellation of your order within the stipulated time frame, we will initiate a refund to your original method of payment. Please allow up to [insert number of days] for the refunded amount to reflect in your account, depending on your financial institution's processing times.
5. Exceptional Circumstances:
   In rare cases where unforeseen circumstances arise, such as technical errors or inventory discrepancies, Allyzure reserves the right to cancel an order at any time, even after the 24-hour cancellation window has passed. In such instances, customers will be promptly notified, and any payments made will be fully refunded.
6. Modification of Policy:
   Allyzure reserves the right to modify or update this cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or other communication channels.

By placing an order with Allyzure, you acknowledge and agree to abide by the terms outlined in this cancellation policy. If you have any questions or require further clarification, please do not hesitate to contact our customer support team for assistance.

Thank you for choosing Allyzure for your jewelry needs. We appreciate your understanding and cooperation regarding our cancellation policy.

Gift Cards:
Elevate your gifting game with our instant joy delivery! Gift cards are sent straight to your inbox the moment you hit purchase. Spread the love and let the celebrations begin with just a click!

Personalized Items:
Your unique touch takes time, and we want it to be just right! Please allow 7-10 days for production before we send your personalized piece on its journey to you. Remember, these beauties are final sale – made especially for you, and oh-so-special.

Preorder:
Items on pre-order will be shipped once restocked. Please anticipate a waiting period of up to 2 weeks. Your chosen shipping method will be applied upon dispatch.

All Other Products:
Curious about when your non-personalized treasures will arrive? Easy peasy! Just head to our Shipping and Returns page for all the details on delivery times and the lowdown on bringing back the bling.