We’ve got you covered!
We believe in the exceptional quality and craftsmanship of our products. To provide our valued customers with added peace of mind and confidence in their purchase, we proudly offer a comprehensive Two-Year Warranty Program. This program is designed to safeguard your investment and ensure your continued satisfaction with our exquisite jewelry pieces.
2 Year Warranty
Our warranty covers damages resulting from defects in materials or workmanship. We collaborate with top manufacturers to responsibly source and create exceptional pieces, and we stand behind the quality of our products.
This warranty is valid for a period of two (2) years from the date of purchase for all Allyzure jewelry products.
Allyzure is dedicated to providing high-quality jewelry crafted with precision and care. Our warranty covers damages resulting from defects in materials or workmanship. We collaborate with top manufacturers to responsibly source and create exceptional pieces, and we stand behind the quality of our products.
Our warranty does not cover the following:
- Lost Items: We do not cover jewelry items that are lost or misplaced.
- Normal Wear and Tear: Scratches and wear resulting from regular use are not covered.
- Improper Usage or Maintenance: Any damage caused by improper handling, care, or maintenance is not covered.
- Personal Modification: Any form of personal modification not performed by Allyzure will void the warranty.
- Third-Party Items: Allyzure's 2-year warranty does not cover products that are not originally from Allyzure.
- Third-Party Modifications: If a product is serviced or modified by a third party not affiliated with Allyzure, the warranty is void.
In the event of a warranty claim, we may request the defective piece to be returned for inspection and quality review. This process allows us to continually improve our products.
Please note that promotional products may be excluded from our standard warranty. Specific terms for promotional items will be communicated at the time of purchase.
If a defect is confirmed and falls within the warranty coverage, Allyzure will, at its discretion, either refund the purchase price or provide a replacement product.
To initiate a warranty claim, please contact our customer service team at support@Allyzure.com with the following information.
- Proof of purchase (order ID or screenshot of order confirmation is fine!)
- Detailed description of the issue
- Clear images showing the defect
Upon approval, we will guide you through the return process.
Allyzure reserves the right to update or modify this warranty policy without prior notice. Please refer to our website for the most current version of the warranty policy.